RETURNS & EXCHANGES

Our dedicated quality control and quality inspection team will check your items before shipment. The quality of our products is guaranteed.

 

Returnable items

 

Our policy is valid for 30 days. If30days have passed since you purchased, we are sorry that we are unable to provide you with a refund or exchange.

 

-If you receive the wrong product

 

-If your product is damaged in transit

 

-Items not meeting your expectations, not washed and not used within 30 days after receipt

 

-If you encounter any of the above situations, please contact us within 48 hours after receiving your goods.

 

Nonreturnable Items

 

-Items beyond the 30 days war antyperiod

 

-Articles washed, worn, used or misused

 

-Only regular items can be returned, promotion and discount items cannot be returned

 

Return process

 

1. Email us

 

- Contact us and explain what you want to return and why. Attach photos to solve quality problems. Our email address is lliu42023@outlook.com.

 

2. Make suggestions

 

-Professional advice will be provided. Our service team award provides you with a detailed description.

 

3. return

 

-Return the goods to their original packaging and send them out through the local post office

 

4. Refund or exchange

 

All refunds will be charged directly to your original payment method. Freight is not refundable.

 

After receiving and checking your return, we will process the refund as soon as possible. And automatically return the credit limit to your original payment method within a certain number of days.

 

If you are not satisfied with the final product, please contact us. Customer satisfaction is one of our passions, and we are always committed to ensuring that you are satisfied with our products.

 

Return freight and address

 

• Before returning any product, please contact us for the return address.

 

• All transportation costs shall be borne by the customer, including the freight for return or exchange, which is nonrefundable.